How We Collect and Use Information
We collect two types of information: personally identifiable information and non-personally identifiable information. Personally identifiable information is information that identifies you or can be used to identify or contact you ("Personally Identifiable Information"). We also may collect information that by itself typically cannot be used to identify or contact you, such as demographic information (e.g. age, profession or gender), IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site ("Non-Personally Identifiable Information").
Personally Identifiable Information we collect may include your name, email addresses, postal addresses, ZIP code, telephone number, credit card information, date of birth, gender, age, user name and password, your product preferences, health and wellness related topics, the COUGAR® products you have used and other information either desirable or necessary to provide quality services to our customers and visitors. We may also collect information about you such as your use of the Site and communication preferences.
To the extent we are able to do so, we may link your Non-Personally Identifiable Information with your Personally Identifiable Information. We may also link information collected online with information we collect offline or that is collected online by third parties.
COUGAR® may use the information collected from you to provide services which you have requested from us. We may also use your personal information to send you targeted messages, publications, news, and information about events, special offers, promotions and benefits. COUGAR® may use third-party service providers to send and distribute e-mail and to perform other marketing and support functions. We may use information we collect from you to improve the content of this Site, to enhance users' experiences when visiting this Site, and to customize the content and layout of this Site for each individual user.
Sharing of Personal Information
We also may share with third parties aggregated demographic and statistical information that is not personally identifiable.
COUGAR® also may disclose an individual's personal information:
- to a person who in the reasonable judgment of COUGAR® is seeking the information as an agent of the individual;
- in situations where sharing or disclosing your information is required in order to offer you products or services you desire;
- to a third party or parties, where disclosure is required or permitted by law;
- to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of COUGAR®'s assets.
COUGAR® may be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.
Through the Site, COUGAR® may make available areas that allow for user interaction, including blogs, forums, bulletin board services, chat areas, or other message and communications features. Some of these forums may require registration. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
COUGAR® does not knowingly solicit or collect personal information on the Site from children under the age of 13 without prior verifiable parental consent. If COUGAR® learns that, despite these measures, a child under the age of 13 has submitted personally identifiable information to COUGAR® through the Site, it will take reasonable measures to delete such information from its records and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
How We Store Your Information
COUGAR® is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. After you have submitted your information online to COUGAR®, we recommend that you end your browser session before leaving your computer. In spite of these protections, COUGAR® cannot guarantee the security of any data submitted over the Internet. After your information reaches COUGAR®, however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties.
Opt-Out From Mailings
From time to time, you may receive periodic mailings, telephone calls or e-mails from COUGAR® with news or other information on events, products, services, discounts, special promotions, upcoming events or other offers from or on behalf of COUGAR®. If at any time you wish to stop receiving emails or mailings from COUGAR® please send us an email to firstname.lastname@example.org with the phrase "Privacy Opt-out: COUGAR® Mailings" in the subject line, or write to us at the address provided below, and we will remove you from COUGAR®'s mailing list. Alternatively, for e-mail communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth at the bottom of most promotional e-mail messages from COUGAR®.
by writing to us at:
PO BOX 1067
Last Updated: January 1, 2013